Code Of Conduct

Preferred Provider

What is the Code of Conduct?

The shared Code of Conduct (the code) sets out expectations of professional behaviour and conduct for dentists (and some other practitioners).

What this Code of Conduct says:

The code says you can expect registered health practitioners to:

  1. treat you with respect whatever your culture, beliefs and choices

  2. provide culturally safe care if you are an Aboriginal and/or Torres Strait Islander person

  3. maintain your privacy and confidentiality and keep records about your care

  4. listen to you and give you information about your health in a way you understand

  5. help you to get the care that you need

  6. explain if things go wrong and work with you to fix them

  7. work respectfully with others to help get the best outcome for you

  8. work to keep you and the community healthy

  9. put your safety first and reduce risks by working in their area of expertise and staying up to date with knowledge and skills

  10. are honest and trustworthy and behave professionally

  11. support students and practitioners being mentored to provide you with safe and effective healthcare, and

  12. recognise the importance of evidence-based and ethical research in your healthcare.

We follow the Code of Conduct

Our team are committed to providing you with the best care while treating you with respect and professionalism! If you have any questions or concerns please talk to us, our administration and management team are available to discuss your concerns at your request.

What does an “Accredited Dental Practice” mean?

Our practice has been awarded Accreditation by QIP (Quality Innovation Performance, the independent accreditation provider of the dental industry). This means we have been evaluated and comply with the National Safety and Quality Health Service Standards.

We are committed to providing an excellent standard of care at Brighter Smiles, with patient safety and service a top priority.